PartsXpert Benelux B.V., located at Beijerinckweg 17, 6827 BN Arnhem, The Netherlands, is responsible for the processing of personal data as explained in this privacy statement.
Contact details:
www.partsxpert.eu
Beijerinckweg 17
6827 BN Arnhem
The Netherlands
+31 (0)26 376 05 90
Frits Wernsen is the Data Protection Officer at PartsXpert Benelux B.V. He can be reached at info@partsxpert.eu
Personal data we process
PartsXpert Benelux B.V. processes your personal data because you use our services and/or because you provide us with your data.
Below is an overview of the personal data we process:
- First and last name
- Gender
- Date of birth
- Place of birth
- Address
- Phone number
- Email address
- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence, or by telephone
- Location data
- Internet browser and device type
- Bank account number
Special and/or sensitive personal data we process
Our website and/or service is not intended for or designed to attract users under the age of 16, unless they have permission from their parents or guardian. However, we are unable to verify whether a user is 16 or older. We therefore encourage parents to be involved in the online activities of their children to ensure that no information is collected from a child without parental permission. If you believe we have collected personal information about a minor without parental permission, please contact us at info@partsxpert.eu and we will remove such information.
Purpose and basis for the processing of personal data
PartsXpert Benelux B.V. processes your personal data for the following purposes:
- Processing your payment
- Sending our newsletter and/or advertising brochure
- Calling or emailing you if necessary to perform our services
- Informing you about changes to our services and products
- Delivering goods and services to you
- PartsXpert Benelux B.V. analyses your behaviour on the website to improve the website and to tailor our range of products and services to your preferences.
- PartsXpert Benelux B.V. also processes personal data if we are legally required to do so, such as information we need for tax declaration purposes.
Automated decision-making
PartsXpert Benelux B.V. makes decisions based on the automated processing of matters that can have significant consequences for individuals. These decisions are made by computer programs or systems, without involving a human being (e.g. a PartsXpert Benelux B.V. employee). PartsXpert Benelux B.V. uses the following computer programs or systems:
We use Google Analytics to translate behavioural patterns into website optimisation. We do this in several ways, including by adding content that matches our customers’ search behaviour.
How long we retain your personal data
PartsXpert Benelux B.V. does not retain your personal data longer than is strictly necessary to serve the purposes for which your data is collected. We use the following retention periods for the following categories of personal data:
We keep customer data such as payment details, address, and names for seven (7) years for tax and legal reasons.
Sharing of personal data with third parties
PartsXpert Benelux B.V. will not sell your data to third parties and will only share this data with third parties if necessary for the performance of our legal obligations or for the performance of the agreement entered into between you and us. We have entered into a data processing agreement with data processors to process your data on our behalf to ensure the same level of security and confidentiality of your data. PartsXpert Benelux B.V. continues to be responsible for these processing operations.
Cookies, or similar technologies, that we use
PartsXpert Benelux B.V. uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. PartsXpert Benelux B.V. uses cookies with technical functionality only. These cookies are used to remember your preferred settings and ensure the performance of our website. These cookies are also used to improve the performance of and to optimise our website. We place cookies to track your surfing habits so that we can provide customised content and advertising.
We informed you about these cookies and asked for your permission to use them when you first visited the website.
You can opt out of cookies by setting your internet browser so that it no longer stores cookies. You can also delete previously stored cookies through your browser settings.
For more information, see https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/
View, modify, or delete data
You have the right to view, correct, or delete your personal data. You also have the right to withdraw your consent to the processing of your data or to object to the processing of your personal data by PartsXpert Benelux B.V., and you have the right to data portability. Simply send us a request to have us send you, or another organisation indicated by you, any personal data we have about you in a computer file.
To request access to or the correction, removal, or transfer of your personal data, or the withdrawal of your consent or objection to the processing of your personal data, send an email to info@partsxpert.eu.
To ensure that the request for access has been made by you, we ask you to send a copy of your identity document along with the request. Please black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) to protect your privacy. We will respond to your request as soon as possible, but no later than within four weeks.
PartsXpert Benelux B.V. also notes that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority, at https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.
How we protect personal data
PartsXpert Benelux B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure, and unauthorised changes. If you believe that your data is not adequately secured or that there are indications of misuse, please contact our customer service or send an email to info@partsxpert.eu.
